Returns & Exchanges
At Wike, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you have the right equipment to achieve your personal best without any risks.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your sporting gear.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
Receive Refund or Exchange
After our warehouse team inspects the equipment for quality assurance, we will process your refund or ship your new gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing